Accessibility Statement

Last updated: July 2026

Our Commitment

The Borders Music Festival is committed to ensuring that our website is accessible to everyone, including people with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard and continually work to improve the accessibility of our site.

What We Have Done

We have taken the following steps to improve accessibility on bordersmusicfestival.com:

• Used clear, readable fonts and sufficient colour contrast throughout the site
• Provided descriptive alt text for images
• Ensured all forms include clearly labelled fields
• Designed the site to be navigable by keyboard
• Used semantic HTML to support screen readers
• Ensured the site is responsive and usable on mobile devices
• Avoided content that flashes or flickers

Known Limitations

While we strive to meet accessibility standards, we are aware that some areas of the site may not yet fully meet WCAG 2.1 AA. Known limitations include:

• Some third-party embedded content (such as event booking widgets) may not fully meet accessibility standards — we are working with our providers to address this
• Some older PDF documents may not be fully accessible — we will provide accessible alternatives on request
• Video content may not yet have captions — we aim to add these as content is developed

Third-Party Content

Our website uses third-party services including Eventin (event management), WPForms (contact and registration forms) and Mailchimp (newsletter signup). While we select tools that aim to meet accessibility standards, we cannot guarantee the full accessibility of all third-party content.

How to Get Help

If you experience any difficulty accessing content on our website, or would like to request information in an alternative format, please contact us:

• Email: hello@bordersmusicfestival.com
• Website: bordersmusicfestival.com/contact

We aim to respond to accessibility queries within 5 working days.

Enforcement Procedure

The Equality Act 2010 requires public bodies to make reasonable adjustments so disabled people can access services. If you are not satisfied with our response, you can contact the Equality and Human Rights Commission (EHRC) for further advice and support.

Formal Complaints

If you wish to make a formal complaint about the accessibility of this website, please contact us in writing:

Borders Music Festival
Scottish Charitable Incorporated Organisation SC049870
Email: hello@bordersmusicfestival.com

Technical Information

This website is built using WordPress with the Elementor page builder. We use HTML5, CSS3 and JavaScript. The site has been tested on current versions of Chrome, Safari, Firefox and Edge, and on iOS and Android mobile devices.

Review and Updates

This accessibility statement was prepared in July 2026. We review and update this statement annually, or when significant changes are made to the website.